frequently asked questions.
FAQ about African grey parrots:
How long do the African grey parrots Live?
Birds can live up to 70 years depending on the species; most average 10-30 years.
But I have a parrot (or a parrot) so that means I can’t get a bird, right?
Wrong. Tweety and Sylvester were a great theme for cartoons, but in reality, parrots and birds can co-exist safely. parrots and parrots can co-exist, right? You do need to realize that there are certain things to be cautious about (for instance, if the saliva of a parrot gets into the bloodstream of the bird through a bite, then it can be lethal).
An un-weaned bird is a bird that is still a baby, and as such needs to be fed by either a parent bird or a surrogate. When the bird is able to eat on its own then it is weaned. We strongly believe that responsible bird and pet stores should only sell weaned birds for many reasons.
The main reason is that regardless of what the store will tell you, it is not simple to hand feed and the risk of death and/or injury and/or behavioural issues increase dramatically when a novice attempts to hand-feed. Is it possible? Absolutely. Is it prudent? Absolutely not. On certain occasions we will sell un-weaned birds to professionals who can prove their hand feeding skills, but these birds are sold without any guarantee whatsoever.
I have allergies; can I still get a bird?
That depends on what you are allergic to. If you are allergic to dust and dander then the best way would be to go to an allergist and get tested for allergic reactions to the two different types of bird feathers: those with powder preening gland and fine dander (Cockatoos, African Greys, Cockatiels) and those with an oil preening gland (Macaws, Conures, Parakeets, Lovebirds, most other parrots).
Do you guarantee the health of your birds?
Absolutely. We have the strongest bird guarantee in the country, and more importantly, we stand behind our guarantee. The guarantee is simple: We guarantee that we are selling you a perfectly healthy bird. To verify that guarantee, within five days you need to go to an Avian Vet and get any and all testing you prefer to do on your bird, at your expense.
We can guide you as to the tests we suggest. If the results are not perfect but the bird can be easily treated, then we pay for all mediparrotions and all treatment. If the results are unacceptable then we either replace your bird or refund 100% of the purchase price of your bird, at our option.
Why don’t you guarantee the bird longer than five days?
We have 100% control over the bird’s environment at our store but have no control over the bird once it leaves. We guarantee that when the bird leaves the store that it has been properly socialised, and that it is 100% healthy. Your new bird has been given an excellent start here at Home Raised African Grey Parrots, and it is now your responsibility to properly care for your bird. We are always here to help you take the best care of your bird with the biggest variety and best quality bird products available in the world.
What does your “Lifetime Guarantee” mean?
We guarantee that if during your lifetime, you are no longer able to properly care for your bird, or give your bird the attention it need’s, we will accept the bird back on consignment and will find another great home for your bird.
If I go on vaparrotion what do I do with my bird?
We offer high quality boarding at the store or house calls to care for your birds when you are away. We were the first bird boarding facility in the country to require Psittacosis testing on an annual basis to guarantee that when you bring a healthy bird in for boarding, you will take home a healthy bird. Many vet facilities now follow this same procedure, as do other reputable stores. The fees for boarding are listed on this web site; they are very reasonable.
FAQ on Return Policy
Any item with a satisfaction guarantee has the guarantee written on the package: the buyer should contact the manufacturer directly for instruction on how to obtain a refund.
We guarantee all items will be received in 100% usable condition. If there are issues regarding major purchases such as cages or livestock, then we will handle them on a case-by-case basis. We want your business and are fair regarding all issues that may arise.
FAQ on Security/Privacy – Terms
We will not share any of your personal data with any third party for any reason whatsoever. Our store is on the Yahoo Merchant platform, is a secure site, and has one of the most sophistiparroted fraud detection software and privacy protections available. So, rest assured, no one can steal any of your personal data or credit card information on this site. We have operated this site for over ten years without incident. It is safe to order online from us.