Health Guarantee / Refund & Returns Policy for All Birds purchased through our site are covered with at least a 30-day health guarantee by the Feathered Pet Emporium. If you have questions about what is covered, please view the Law associated with your state.

Within ten days of purchasing your new Bird, you must take him/her to a licensed veterinarian for an examination. If the veterinarian determines, within ten days of purchase, that your Bird is clinically ill or has died from an injury sustained or illness likely to have been contracted on or before the date of sale and delivery, you have the following options:

• Return the Bird for a complete refund.
• Return the Bird for a replacement dog of equal value.
• Retain the Bird and receive reimbursement for reasonable veterinary fees, not exceeding the purchase price.
• These options do not apply where a seller, who has provided a health certificate issued by a veterinarian, discloses in writing at the time of sale the health problem for which the buyer later seeks to return the Bird.

If within 30 days of purchase, a licensed veterinarian determines that your Bird has a congenital or hereditary defect that adversely affects the animal’s health or that your Bird died from a congenital or hereditary defect, you have the same option as outlined above.

You must notify the seller of the examining veterinarian’s name, address & phone number within two days of the vet’s certification of your Bird’s illness. Failure to notify the seller within two business days will result in forfeiture of rights. Each state has different laws related to the sale of a parrot; please educate yourself on the laws in the state in which you purchase your Bird.

Each state in the USA  has different guidelines in regard to Health Guarantee Refund & Returns Policy for sold birds. For states that do not have a mandatory health guarantee in place, any breeder advertising through our site is expected to cover the health of their Bird for at least 30 days. If a state guideline is in place offering a guarantee longer than 30 days, that law holds precedence.

*Some parrot breeders offer extended guarantees on their Birds. It is not legal for a breeder to offer a Health Guarantee Refund & Returns Policy that is not at least equal to state law. For a more detailed description of extended genetic health guarantees, read below.

Extended Genetic Health Guarantee Refund & Returns Policy (when offered)

• An additional guarantee specifically covering any disease or illness that is proven to be of a genetic origin through proper veterinary examination and testing.
• These guarantees do not cover normal veterinary costs incurred while providing general care for the Bird.
• Proper documentation must be provided to the breeder before any compensation is paid.